Welcome to Trade Wale Guruji, your trusted institute for share market coaching, offering online, offline, and recorded video courses. We are committed to ensuring that you receive your learning materials and services in a timely and efficient manner. Please review our Shipping and Delivery Policy to understand how we handle the delivery of our products and services.
1. Online Courses
- Instant Access: Upon successful enrollment and payment, access to online courses will be provided instantly via our online platform.
- Login Credentials: You will receive an email with your login credentials and instructions to access the course. If you do not receive this email within 24 hours, please contact our support team at [support email].
2. Offline Courses
- Location and Schedule: For offline courses, details regarding the location, schedule, and other pertinent information will be provided via email after enrollment.
- Course Materials: Any physical materials required for offline courses will be provided on the first day of the course at the venue.
3. Recorded Video Courses
- Digital Delivery: Recorded video courses will be made available for download or streaming via our online platform immediately after payment confirmation.
- Access Period: You will have access to the purchased recorded videos for [Insert Access Duration, e.g., “6 months”] from the date of purchase.
4. Physical Products (if applicable)
- Processing Time: Orders for any physical products (e.g., books, printed materials) are processed within [Insert Processing Time, e.g., “2-3 business days”] after payment confirmation.
- Shipping Methods and Delivery Times: We offer standard shipping options. Delivery times depend on your location and the shipping method selected at checkout. Estimated delivery time ranges from [Insert Delivery Time, e.g., “5-7 business days”].
- Tracking Information: Once your order is shipped, you will receive a confirmation email with tracking details to monitor your shipment.
5. International Shipping
- Availability: International shipping is available for certain physical products. Please check the availability and shipping fees during the checkout process.
- Customs and Duties: Any applicable customs duties, taxes, or fees are the responsibility of the customer. We advise you to check with your local customs office for more information.
6. Shipping Delays
- Unforeseen Circumstances: While we strive to meet the delivery timelines, certain delays may occur due to factors beyond our control (e.g., natural disasters, carrier delays). We will notify you of any significant delays and work diligently to resolve them.
- Customer Support: If you experience any issues with your delivery, please contact us at [support email] or call [support phone number].
7. Return and Refund Policy
- Digital Products: Due to the nature of digital products, all sales of online courses and recorded videos are final and non-refundable.
- Physical Products: Returns are accepted for physical products within [Insert Return Window, e.g., “30 days”] of delivery. Items must be unused and in their original packaging. Please refer to our Return Policy for more details.
8. Contact Us
For any questions or concerns regarding our Shipping and Delivery Policy, please contact us at:
- Email: info@tradewaleguruji.com
- Phone: +91 9518561974
Thank you for choosing Trade Wale Guruji for your share market education. We are dedicated to providing you with the best learning experience possible.